Terms of service
TERMS OF SERVICE FOR BONGO YYC
Effective Date: June 5, 2026
INTRODUCTION
Welcome to BONGO YYC. These Terms of Service outline the rules and conditions for the use of our website, located at BONGOYYC.CA, and operated by BONGO YYC ("we", "us", "our"). By accessing this
website or placing an order, you agree to these Terms of Service in full.
AGE RESTRICTIONS AND VERIFICATION
BONGO YYC sells Electronic Nicotine Delivery Systems (ENDS), vaping products, nicotine products, e-liquids, and related restricted products. These products are age-restricted.
By accessing this website or placing an order, you confirm that:
- You are at least 18 years of age, which is the minimum age required by BONGO YYC store policy and legal law in Alberta.
- You are legally permitted to purchase, possess, and receive the products ordered.
- You are purchasing for yourself and not on behalf of a minor or any other ineligible person.
- You will provide accurate billing, shipping, identity, and age-verification information.
- Government-issued photo ID may be required before fulfillment and at delivery.
- Age verification and adult-signature delivery may be required for restricted products.
BONGO YYC does not sell restricted products to underage persons. We reserve the right to cancel, refuse, or refund any order where age, identity, address, or legal eligibility cannot be verified.
JURISDICTIONAL RESTRICTIONS
BONGO YYC complies with applicable federal, provincial, territorial, and local laws regarding the sale and distribution of ENDS, vaping products, nicotine products, and related restricted
products.
BONGO YYC currently ships applicable restricted products only within Alberta, Canada, and only where permitted by law.
BONGO YYC does not sell or ship ENDS, vaping products, nicotine products, or related restricted products to jurisdictions where sale, shipment, possession, or delivery is prohibited or restricted,
including:
- Nova Scotia
- Quebec
- The United States
- Any international destination
- Any province, territory, municipality, or other jurisdiction where the sale or shipment of our products is prohibited or restricted
For local delivery, BONGO YYC delivers only within Calgary, Alberta and surrounding areas where permitted by law.
Customers are responsible for ensuring that they are legally permitted to purchase, possess, and receive the products ordered. BONGO YYC reserves the right to cancel or refund any order if
fulfillment may violate applicable law, card-brand rules, processor requirements, or BONGO YYC compliance policies.
SHIPPING AND DELIVERY OF RESTRICTED PRODUCTS
Restricted product orders may require adult-signature and/or age-verification delivery services. The recipient may be required to present valid government-issued photo identification at delivery.
Restricted products must not be delivered to underage persons. If the carrier cannot complete adult-signature or age-verification delivery, the shipment may be returned, cancelled, or refunded in
accordance with BONGO YYC policy.
ENDS COMPLIANCE
BONGO YYC reviews its product catalogue, website content, checkout process, shipping settings, and terms for compliance with applicable laws and processor/card-brand requirements relating to ENDS,
vaping products, nicotine products, age restrictions, and sales jurisdictions.
Products sold by BONGO YYC are intended to comply with applicable Health Canada requirements under the Tobacco and Vaping Products Act and related regulations, including applicable labelling,
nicotine concentration, and health-warning requirements.
BONGO YYC does not permit products, website content, or checkout options that it understands to be illegal, prohibited, or non-compliant under applicable law or card-brand/processor requirements.
PROHIBITED USES
You are prohibited from using this website or purchasing products:
- For any unlawful purpose.
- To violate any federal, provincial, territorial, state, municipal, or international law.
- To purchase products for or on behalf of minors.
- To purchase products for resale to minors or in prohibited jurisdictions.
- To provide false age, identity, billing, or shipping information.
- To bypass age-verification, shipping, or jurisdictional restrictions.
A breach of these Terms may result in order cancellation, refusal of service, account termination, and any other action BONGO YYC determines is appropriate.
ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least 19 years of age and legally permitted to use this website and purchase the products offered.
You may not use our products for any illegal or unauthorized purpose. BONGO YYC reserves the right to refuse service, cancel orders, restrict access, or terminate accounts if we determine that
these Terms have been violated.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any lawful reason at any time.
We reserve the right to cancel, refuse, limit, or refund any order that we determine, in our sole discretion, may violate applicable laws, these Terms of Service, processor requirements, card-
brand rules, or BONGO YYC compliance policies.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate account, billing, shipping, identity, and age-verification information for all purchases.
We may limit or cancel quantities purchased per person, per household, per account, per payment method, or per order. If we change or cancel an order, we may attempt to notify you using the email,
billing address, or phone number provided at the time of purchase.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our website or service will be uninterrupted, timely, secure, or error-free.
You expressly agree that your use of this website and our services is at your sole risk. To the fullest extent permitted by law, BONGO YYC shall not be liable for damages arising from your use of
this website, your purchase or use of products, or your failure to comply with applicable laws.
GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein.
CONTACT INFORMATION
Bong'o Vape Shop
22 Midlake Blvd SE BAY #320, Calgary, AB T2X 2X7
Phone: (403) 764-7444
Email: info@bongoyyc.ca